1. Introduction

ZOLON ("we", "us" or "our"), operated by Shenzhen Zolon Technology Co., Ltd., respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit https://www.szzolon.com (the "Website"). By accessing or using the Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you use the consultation form on our Website, we collect the information you submit, including your first name, last name, email address, phone number and message. You may also choose to subscribe to receive product updates and news from ZOLON.

2.2 Information Collected Automatically

When you visit the Website, we may automatically collect basic technical data such as your IP address, browser type, device information and pages visited, in order to maintain the security and performance of the Website. We also store your language preference (zh-CN or en) in your browser's local storage and cookies so that the Website displays in your preferred language.

2.3 Analytics Data

We use an in-house, privacy-friendly analytics system to understand how visitors use the Website and to improve it. When you browse the Website, we may process the following analytics data:

• An anonymous visitor identifier stored in your browser's local storage (a random ID that cannot be used to identify you personally);
• Pages visited, referring website or search engine, and UTM campaign parameters where present;
• Approximate geographic location derived from your IP address (country and region only);
• Device type, operating system and browser type;
• Click behaviour on links and buttons, page scroll depth, and interaction with our enquiry forms (form views, fields started and submissions);
• Session length and pages viewed per session.

This data is aggregated for statistics and is not used to identify you personally. Your IP address is truncated (anonymised) before storage, and analytics data is kept separately from any information you submit through our forms. Where the analytics data qualifies as personal data, you have the rights described in Section 7 (Your Rights), including the right to object to such processing by disabling JavaScript in your browser.

3. How We Use Your Information

• To respond to your consultations, product inquiries and support requests;
• To send you product news and marketing materials if you have opted in;
• To improve our Website, products and services;
• To maintain Website security and prevent fraud or abuse.

4. Sharing of Information

We do not sell, trade or rent your personal information to third parties. We may share your information only: (a) with service providers that host or operate the Website and assist us in providing services; (b) when required by applicable laws, regulations or legal process; or (c) to protect our legal rights and safety.

5. Cookies and Local Storage

We use cookies and local storage to store your language preference (zolon_lang) so that the Website displays in your preferred language. We also use local storage to hold an anonymous visitor identifier and a session identifier (zolon_visitor_id, zolon_session_id) for the purpose of generating anonymous usage statistics described in Section 2.3. Third-party services (such as font and icon CDNs) may also set their own cookies. You can control or delete cookies and local storage through your browser settings; however, disabling them may affect your experience.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

7. Your Rights

You have the right to access, correct or delete your personal information, and to object to or restrict certain processing. To exercise these rights, please contact us at ZOLON_Support@szzolon.com.

8. Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. External Links

Our Website may contain links to third-party websites (such as our blog at blog.szzolon.com). We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of the Website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Shenzhen Zolon Technology Co., Ltd.
4F, Building 3, Phase 1, Shenzhen Software Park, Nanshan District, Shenzhen, Guangdong, China
Email: ZOLON_Support@szzolon.com
Tel: +86-755-86003330